FAQ'S
Welcome
Choosing an experience like this often brings questions, and that’s completely natural.
These answers are here to gently guide you through what to expect, not just logistically, but emotionally too. Take what you need, move at your own pace, and know that there’s always space for a conversation if questions remain.
Ready to talk? Book your Discovery Call.
1. Getting Started & Booking
Let’s get you in within the next 2 weeks! — even if you’re not “ready” yet. Most clients book within 2 weeks after contacting us, this gives you time to get ready, have a few calls with us and plan.
Booking within 2 weeks keeps things flowing for you; once you have made the decision to have an experience with us we want to have you in as soon as we can so we can help guide you to reconnect with yourself. The first thing to do is have a Discovery Call with us so we can find out a bit more about you and discover what it is you are needing right now so we can guide you to reconnect with yourself. Next step: Schedule a Discovery Call.
All experiences take place in our studio — we don’t travel to homes or locations.
Unlike traditional photography that can feel rushed or exposed, the studio gives you privacy, calm, and consistency. It’s designed specifically for women who want to feel safe, supported, and guided.
We’ll share studio details, what to expect, and how to prepare so you can arrive feeling settled. Next step: Schedule a Discovery Call.
The reason clients choose this is because it’s not just a portrait experience where you pose, smile and that’s it — it’s about being guided through an experience where you can finally start to feel like yourself again.
This experience is perfect for someone who’s been holding everything together and wants to feel like herself again: confident, happy and worthy. We guide you the whole way, so you’re not left to feel uncomfortable or unsure.
Our clients often tell us they felt calmer than they expected — and that seeing themselves how everyone else does changed something deeper than they could explain. Next step: Schedule a Discovery Call.
A Discovery Call is a relaxed conversation where we talk about how you’ve been feeling, what you want to feel instead, and whether this experience is the right fit.
If you’re the kind of person who minimises your needs, this call matters — because you don’t have to justify why you want this. You simply get to be honest.
We’ll answer your questions, explain the next steps, and outline how the experience works in the studio. Next step: Schedule a Discovery Call.
Experiences are available Tuesday to Thursday, between 9:30am and 3pm.
This is designed to keep the experience calm and unhurried.
During your Discovery Call, we’ll find a time that works for you and feels manageable. Next step: Schedule a Discovery Call.
Yes — you don’t need to feel ready or confident to take the first step.
What sets this apart is that we don’t start with pressure; we start with a conversation. Many women just like you reach out feeling unsure, flat, or guilty for even wanting this.
The Discovery Call helps you get clarity without committing to anything. Next step: Schedule a Discovery Call.
That makes sense. For many women, this is the first time they’ve chosen something that’s purely for them, and it can feel vulnerable to explain.
A simple way to say it is: “I’ve been carrying a lot, and I want to do something that helps me feel like myself again. This matters to me.”
If it helps, we can also share a clear overview of what the experience involves so it’s easier to talk about at home. Next step: Schedule a Discovery Call.
Yes — we also offer Newborn, Maternity, and Family portrait experiences in the studio.
Designed specifically for families who want something calm, guided, and meaningful (not chaotic or stressful), these experiences are created with the same steady, supportive approach.
If you’re unsure which experience fits best right now, we can talk it through together. Next step: Schedule a Discovery Call.
Yes — and it can be a beautiful way to honour different parts of your story.
Ideal for someone who wants to be seen as a woman and as a mother — without losing herself in the roles. We can plan timing and intention so each experience feels purposeful, not overwhelming.
We’ll map out options during your Discovery Call so it feels clear and doable. Next step: Schedule a Discovery Call.
Please reach out — you’re not meant to figure it out alone.
Clients choose this because they want to feel safe asking the “small” questions too (and they’re never small when you’re already carrying a lot).
Send your question through, or we can cover it in your Discovery Call. Next step: Schedule a Discovery Call.
2. Before Your Experience
We’ll guide you through what to wear so you don’t have to figure it out alone.
If you’ve been struggling with how you look and are not liking your body or unsure what suits you now, this part can feel hard — so we keep it simple. The goal isn’t “perfect”; it’s choosing pieces that help you feel like yourself again and help you to love how you look.
Before your portrait experience, we’ll talk through what you already own, what you feel good in, and what you want your portraits to say about you. We’ll help you choose options that photograph beautifully and feel true to you. We have a range of outfits for you to wear as well. Next step: Schedule a Discovery Call.
Allow around 3 hours from start to finish, this can be less or more depending on what you need on the day, we won’t rush you.
What sets this apart is that it’s designed to feel unhurried — because feeling safe and seen takes a little time.
During your Discovery Call we’ll go over timing. We suggest you clear your day so you can relax and really get the most out of your experience. Next step: Schedule a Discovery Call.
Yes — professional hair and make-up is included as part of your experience.
For many women, this isn’t about “being done up”; it’s about being cared for, pampered, and letting someone else do the work for you.
Our makeup professional knows exactly what is needed for a photo experience, your skin tone and hair. You are in good hands and don’t need to worry about a thing. Next step: Schedule a Discovery Call.
That’s fine — that’s our job to help guide you to discover what you need.
This experience is perfect for someone who’s been in survival mode and hasn’t had space to think about what she wants.
We’ll create a styled experience together (mood, styling, and what you want to feel when you see your portraits). Next step: Schedule a Discovery Call.
Yes — and we’ll help you choose what works best.
Unlike traditional photography where you’re left guessing, we guide you so it feels supportive, not stressful.
Most clients bring a few options and also choose from our range. We’ll decide together based on what photographs well and what makes you feel confident and comfortable. Next step: Schedule a Discovery Call.
Yes — sentimental items are welcome, and they can add real meaning to your portraits.
The real value of this experience is that it’s designed around your story, not a generic template.
If there’s something that represents what you’ve lived through (or a part of you, you don’t want to lose), we can plan how to include it in a way that feels intentional. Next step: Schedule a Discovery Call.
That’s more common than you think — especially for women who are used to being the strong one.
What makes this different is you’re not expected to walk in feeling confident; you’re guided into it gently.
We’ll talk you through exactly what to expect, and when you arrive we’ll take things step-by-step so you can relax and you can breathe. Next step: Schedule a Discovery Call.
Nothing intense — we’ll keep preparation simple and realistic.
This experience is designed specifically for women with full lives, not women with hours to spare.
Once you schedule, our makeup professional will call you to go over everything you need to do or know (including what to do the day before) so you feel ready. Next step: Schedule a Discovery Call.
If you’re running late, just let us know as soon as you can.
We know life happens — especially when you’re juggling everyone else. The goal is to keep you feeling safe and supported, not stressed or rushed. Next step: Schedule a Discovery Call.
If you need to reschedule, please reach out as soon as you know — we’ll talk you through the next best step.
The reason clients choose this is because it’s a supportive experience from the very beginning, and that includes flexibility where possible.
We’ll explain your options clearly and help you choose a new date that feels manageable. Next step: Schedule a Discovery Call.
Only if you really feel the need — if you do, we recommend keeping it light and natural.
This experience isn’t about changing who you are; it’s about seeing yourself with dignity and truth.
If you’re unsure, we can talk it through and help you decide what will photograph well and still feel like you. Next step: Schedule a Discovery Call.
You don’t have to decide before your portrait experience. You’ll make your choices during your Design Consultation after you’ve seen your portraits.
What sets this apart is you’re not pressured to guess in advance — you get to make decisions from a grounded place, with guidance.
We’ll explain the full timeline on your Discovery Call so you know exactly when decisions happen and what to expect. Next step: Schedule a Discovery Call.
3. During Your Experience
You don’t need to be “photogenic” — you just need to be you, and we’ll guide the rest.
If you’ve spent years avoiding cameras or criticising yourself in photos, it makes sense you’d worry about this. What makes this different is you’re not left to guess how to stand, what to do with your hands, or how to smile.
We’ll direct you gently, step-by-step, and we’ll adjust angles, lighting, and posing to flatter you and reflect you with dignity. Our clients often tell us, “I can’t believe that’s me.” Next step: Schedule a Discovery Call.
You’re exactly the kind of person this experience is designed for.
Unlike traditional photography that expects you to arrive confident, this is built around emotional safety — you’re supported into confidence, not pushed into it.
We’ll keep things calm, we’ll guide you the whole way, and we’ll help you see yourself in a new (and true) way. Time and again, clients say the experience felt healing in a way they didn’t expect. Next step: Schedule a Discovery Call.
When you arrive, we’ll welcome you in, settle you, and go through the plan for the day so you know exactly what’s happening.
If you’re the kind of woman who’s always “on”, this matters — you get to exhale because you’re not running the show.
Hair and make-up is included, and we’ll move at a steady pace so you never feel rushed. Next step: Schedule a Discovery Call.
Yes — fully. You won’t be left wondering what to do.
What sets this apart is the guidance: we direct you in a way that feels natural and respectful, so you still look like you — just more grounded and confident.
We’ll guide your posture, hands, expression, and where to look, and we’ll keep checking in so you feel comfortable the whole time. Next step: Schedule a Discovery Call.
Feeling awkward at the start is completely normal — and it doesn’t mean you’ll look awkward in your portraits.
This experience is perfect for someone who’s been in her head for a long time; it can take a little time for you to settle and feel comfortable.
We start gently, build trust, and guide you into poses and moments that feel more like you. Our clients often tell us the awkwardness disappeared far sooner than they expected. Next step: Schedule a Discovery Call.
Yes — if that’s what you want, we can include anything from fully clothed to implied nude or nude portraits.
The real value of this experience is choice and control: you never have to do anything that doesn’t feel right, and you’re never pushed. This is designed specifically for women who want to be seen with dignity, whatever that looks like for them.
We’ll discuss your comfort level during the Discovery Call, and on the day we’ll check in throughout and keep the studio private and calm. Next step: Schedule a Discovery Call.
Yes — we have a range of wardrobe options available, and you’re welcome to bring your own pieces too.
Unlike traditional photography where wardrobe becomes stressful, we keep it simple and supportive so you can focus on how you want to feel.
We’ll choose your favourites together on the day based on what feels good on you and what photographs beautifully. Next step: Schedule a Discovery Call.
You’re not alone — and you don’t have to “get over it” before you come.
This experience is perfect for someone who’s been hard on herself; we approach you as you are, and help you to see the amazing woman you are. What makes this different is we photograph you intentionally — with flattering light, thoughtful angles, and posing that honours you.
Our clients often tell us they finally saw themselves with kindness. Next step: Schedule a Discovery Call.
Yes — absolutely.
If you’ve been running on empty, your nervous system might need pauses, and that’s normal. The experience is designed to be calm and unhurried.
We can pause for water, a breather, outfit changes, or simply a moment to reset. Next step: Schedule a Discovery Call.
Yes — you can bring someone if that helps you feel safe.
This experience is designed specifically for women who want to feel supported, not exposed, so we’ll talk through what would feel best for you.
During your Discovery Call, we’ll chat about who you’d like to bring (if anyone) and how to keep the space calm and focused on you. Next step: Schedule a Discovery Call.
Yes — if you’d like your partner included for the experience, we can do a couples portrait experience.
A day to celebrate the two of you and give you a chance to get to know each other even more. Next step: Schedule a Discovery Call.
Yes — your experience is private in our studio.
What sets this apart is the calm, controlled environment: privacy supports emotional safety, especially if you’re doing anything more vulnerable (whether that’s showing more skin, or simply being seen).
We’ll explain exactly how the day runs during your Discovery Call so you feel fully at ease. Next step: Schedule a Discovery Call.
4. After Your Experience
You’ll see your portraits the same day, in person at the studio during your Design Consultation.
What makes this different is you don’t go home and wait for weeks. You’re supported and guided, and you get to really see yourself for the first time.
We’ll guide you through the reveal, help you understand what you’re seeing as you choose what you want to live with. Next step: Schedule a Discovery Call.
After your portrait experience, we’ll move straight into your in-studio Design Consultation. This is where you’ll view your portraits and decide what you’d love to purchase.
Unlike traditional photography where you’re emailed a gallery and left to spiral, this is guided and intentional. You’re not making decisions alone or under pressure — we’ll help you choose.
We’ll help you select your favourites, talk through what you need in your home and your life, and make sure your final choices feel meaningful. Next step: Schedule a Discovery Call.
There is no rush and this is the most important part of your day, so we allow around 40 minutes for your Design Consultation — but it’s fine if it takes less time or more time.
This experience is perfect for someone who tends to second-guess themselves — because you’re not expected to rush or “just pick”. You’ll have support as you decide.
We’ll keep it calm, show you everything in a beautiful way, and guide you through your options so you can leave feeling happy about your choices. Next step: Schedule a Discovery Call.
We offer a range of professionally finished artwork designed to be lived with — not left on a hard drive.
The real value of this experience is having something you can see every day that brings you back to yourself, especially when you’re needing a reminder of how amazing you are.
During your Design Consultation, we’ll show you the options available and help you choose what fits your home, your style, and what you want to be reminded of. Next step: Schedule a Discovery Call.
That’s completely normal — especially if you’re not used to choosing yourself.
What sets this apart is you’re not left alone with a gallery and a deadline. We’ll help guide you with our expertise so you don’t have to worry.
We’ll help you identify the portraits that feel most like you, the ones that carry the emotion you want to remember, and the ones that will matter most over time. Next step: Schedule a Discovery Call.
Yes — that’s a core part of the Design Consultation.
Designed specifically for women who want something meaningful (not just “nice photos”), we help you turn your portraits into artwork that supports you in everyday life.
We’ll talk through where you want to see yourself each day, what rooms make the most sense, and what sizes work best for your space. Next step: Schedule a Discovery Call.
That’s absolutely fine — just tell us, and we will honour that.
If you’re the kind of person who wants this experience to be just for you, you deserve to feel safe in that.
We’ll confirm your preferences clearly so you feel fully respected and in control. Next step: Schedule a Discovery Call.
If you’d like other family members to be involved, we can guide you through the best way to do that.
Unlike a standard online gallery approach, we keep things intentional so you’re not managing everyone else’s opinions while you’re trying to choose what matters to you.
During your Design Consultation, tell us who needs access, and we’ll explain the options for looking and ordering. Next step: Schedule a Discovery Call.
Yes — you can purchase more artwork after your Design Consultation.
This experience is perfect for someone who wants to make a clear decision now and still may want to purchase extra later.
We’ll explain how re-orders work and what’s available, so you feel confident either way. Next step: Schedule a Discovery Call.
Turnaround time depends on what you choose, but we’ll give you clear expectations when you place your order.
The goal is for this to feel easy and steady — no guessing, no chasing.
During your Design Consultation, we’ll confirm the timeline for your specific order. Next step: Schedule a Discovery Call.
5. Investment & Value
We understand wanting to know about investment before reaching out.
Wall art starts from A$1,900, and most clients invest around A$3,000.
What makes this different is that you’re not buying “a set of photos” — you’re choosing what you want to live with every day, in a way that supports how you want to feel. Because every portrait experience is designed around you, what you invest depends on what you choose during your Design Consultation. Next step: Schedule a Discovery Call — we’ll talk you through options with no pressure and no obligation to buy.
Your portrait experience includes planning support, guidance throughout, professional hair and make-up in the studio, and A$250 to spend towards your artwork.
This experience is perfect for someone who doesn’t want to figure it out alone — you’re supported from the first conversation through to choosing your final artwork.
During your Discovery Call we’ll explain exactly what’s included, what’s optional, and how the Design Consultation works so everything feels clear. Next step: Schedule a Discovery Call.
We don’t offer one-size-fits-all packages — we offer collections and artwork options that are tailored to what you want to create.
Unlike traditional photography where you pick a package before you’ve even seen yourself, we want you to choose what feels right to you, in your Design Consultation.
We’ll help you design your artwork and choose which collection it is best to display it in during your Design Consultation. Next step: Schedule a Discovery Call.
This experience is not about files that get lost in drawers and are never printed; this experience is all about finding what it is you need to see displayed every day on your walls that will help you feel that one thing you are needing to be able to live your life to the fullest. What sets this apart is the Design Consultation — you’ll see your portraits in person and we’ll help you choose what you truly love, then we’ll guide you to design artwork that fits your life.
It’s not about having “all of them” — it’s finding the right ones: the portraits that feel like you. Next step: Schedule a Discovery Call.
No — you’re never forced or pressured to purchase.
This experience is designed specifically for women who need emotional safety, and pressure is the opposite of that.
We’ll explain how everything works upfront, and your Design Consultation is guided, calm, and respectful. Next step: Schedule a Discovery Call.
Your booking details and payment timing will be explained clearly before you commit to anything.
If you’re the kind of person who feels anxious about unknowns, we keep this part simple and transparent so you can relax.
During your Discovery Call, we’ll walk you through what’s due, when, and answer any questions. Next step: Schedule a Discovery Call.
We’ll confirm payment methods during your Discovery Call so you know exactly what’s available.
What makes this different is that we don’t want money logistics to feel awkward or unclear — we keep it straightforward and respectful.
If you have a preferred method, tell us and we’ll guide you. Next step: Schedule a Discovery Call.
Yes — payment plans are available.
This experience is perfect for someone who wants to choose what she loves without feeling like she once again has to say no. Part of the experience of rediscovering yourself is to give yourself permission to invest in you!
We’ll explain the payment plan options during your Design Consultation so you can choose what feels manageable. Next step: Schedule a Discovery Call.
Yes — you can purchase additional artwork later.
Designed for clients who like to make a clear decision and still have flexibility, we’ll guide you through how re-orders work.
We’ll explain the options during your Design Consultation so you feel confident either way. Next step: Schedule a Discovery Call.
Yes — collections start from A$2,900, and they’re designed to give you a more complete set of artwork options.
The real value of a collection is that it allows you to create something you’ll live with (not just one piece), especially if you want a daily reminder of the strong, capable woman you are.
We’ll show you the collection options during your Design Consultation and help you choose what fits your home and your intentions. Next step: Schedule a Discovery Call.
A Treasure Box is a moving piece of art, and it starts from A$2,500.
Ideal for someone who wants something personal that does not go on a wall — something you can hold, return to, and keep as part of your story.
We’ll show you examples in the studio and help you decide if it suits what you want. Next step: Schedule a Discovery Call.
Yes — albums are available, starting from A$2,900.
What sets this apart is that an album isn’t just “more portraits” — it’s a private, meaningful way to return to yourself, especially on the days you need the reminder.
We’ll guide you through album options during your Design Consultation. Next step: Schedule a Discovery Call.
6. What Makes Us Different
The reason clients choose the Re-discover YOU Portrait Experience is because it’s about returning to yourself — not just portraits.
If you’re the kind of woman who’s been holding everything together and quietly feeling flat, this is designed specifically for you. You don’t have to arrive confident or know what to do; you’re guided the whole way.
Women just like you often tell us the portraits were powerful — but what stayed with them most was how calm, safe, and seen they felt during the experience. Next step: Schedule a Discovery Call.
Yes. In fact, it’s ideal for someone who doesn’t feel confident right now.
Unlike traditional photography that can feel like it’s for “posed perfection”, this experience is built around emotional safety, acceptance, and steady guidance.
You’ll never be expected to perform, pretend, or prove you’re worthy of being photographed. You get to show up as you are — and leave feeling more like you again. Next step: Schedule a Discovery Call.
That fear makes complete sense, and we take it seriously.
What sets this apart is that we don’t treat this like a quick portrait appointment — we treat it like a supported experience where your comfort comes first.
The studio is private, we move at a calm pace, and we check in throughout so you always feel in control. Next step: Schedule a Discovery Call.
Yes — you’ll still look like you.
This experience is perfect for someone who wants to be seen with dignity, not “fixed”. The goal isn’t to create a version of you that feels unfamiliar — it’s to reveal what’s already true.
We use flattering light, thoughtful posing, and gentle direction so you look amazing, strong, and like yourself. Next step: Schedule a Discovery Call.
You’re not alone — and you’re not the only one who’s felt that grief.
The real value of this experience goes beyond how you look; it’s about changing the way you see yourself, especially as you move through different stages of life.
We photograph you intentionally, with care and skill, so you can see yourself with kindness and respect again. Next step: Schedule a Discovery Call.
Yes — we retouch with a light, respectful approach.
What makes this different is our intention: we’re not trying to erase you or make you look like a different person. We’re here to help you see yourself the way everyone else does.
During your Design Consultation, we can talk through what “natural” retouching means for you and what you’re comfortable with. Next step: Schedule a Discovery Call.
Because it supports the transformation — not just the ordering.
Unlike a traditional gallery delivery where you go home and pick yourself apart, the same-day reveal means you’re guided while you’re still in the energy of being cared for and seen.
Clients often tell us this is when something shifts: they stop scanning for flaws and start recognising themselves again. Next step: Schedule a Discovery Call.
That’s a very real fear — especially if you’ve tried “quick fixes” before and they didn’t last.
Clients choose this because the transformation goes beyond the portraits: it’s about being guided back to self-trust, self-worth, and steadiness.
During your Discovery Call, we’ll talk honestly about what you’re needing right now, and whether this experience is the right support for you. Next step: Schedule a Discovery Call.
Then you’re exactly in the right place.
This experience is designed specifically for women who have spent years being everything to everyone else — and are ready to choose themselves without guilt.
The most common response we hear is: “I didn’t realise how much I needed this.” Next step: Schedule a Discovery Call.
You’ll feel it in the conversation.
The reason clients choose us is because they want a calm, guided experience — not a high-pressure sales vibe or a rushed portrait appointment.
If you want to be supported, seen with dignity, and gently guided back to yourself, we should talk. Next step: Schedule a Discovery Call.
Ready to book?
Your Discovery Call Awaits